Subcontracting survey

  • ISO standards Customer’s expectations and satisfaction

  • CUSTOMER’S IDENTITY

  • EXPECTATIONS

  • 1) What are your suppliers selection criteria
  • SATISFACTION MEASURES

  • 1) PURCHASE ORDER
  • Are you satisfied by the following of the phone calls :
  • 2) DELIVERY
  • Does the delivery of your order suit your request :
  • Quality of secondary packaging : parcel – palet
  • QUALITY

  • Are you satisfied by the way your complaint were handled
  • DOCUMENTATION

  • Have you signed any of the following documents



Professionnal
certifications

ANSM ANSES